About Us: Privacy Policy

Getting-Glasses-in-China.com (hereinafter "we") is committed to protecting the privacy of visitors to this website. We are an independent research platform: we do not sell glasses, we do not earn commissions, and we have no financial ties to any optical store. The information we collect is used solely to improve our website content and user experience.

This Privacy Policy applies to our website getting-glasses-in-china.com and all of its subpages. By using this website, you agree to the practices described in this policy.

1. Information You Provide Voluntarily

• Contact information: When you communicate with us via the contact form or email, we may collect your name, email address, and any other information you provide.
• Reviews and feedback: When you submit a shopping review or feedback, we may collect your nickname, country of residence, review content, and rating.
• Subscription information: If you subscribe to our updates, we collect your email address.

2. Information Collected Automatically

• Browser information: browser type, version, and language settings.
• Device information: device type, operating system, and screen resolution.
• Access logs: visit time, pages viewed, time on page, and referring URL.
• Approximate location: country/region-level location derived from your IP address (we do not collect precise location).
• Cookies and similar technologies: see the Cookie section below.

3. Information We Do Not Collect

We do not actively collect the following sensitive information:

• Your eyeglass prescription or medical information
• Your payment information or credit card numbers
• Your precise geographic location
• Your national ID number or passport number

If you voluntarily include such information in a review or feedback, we will de-identify it before publication.

• Providing and maintaining the service: ensuring the website functions properly and fixing technical issues.
• Improving content quality: analyzing which pages and guides are most popular and optimizing content structure.
• Personalized experience: displaying relevant content based on your language preferences and region.
• Communication and responses: replying to your inquiries, reviews, and feedback.
• Sending updates: if you have subscribed, sending you website updates and new guide notifications (you may unsubscribe at any time).
• Statistics and analytics: aggregating anonymous data for traffic statistics and user behavior analysis.
• Security protection: detecting and preventing fraud, spam, and cyberattacks.

We will not: sell your personal information to third parties; use your information for marketing unrelated to this website; or provide your personal information to optical stores or other commercial entities.

What Are Cookies

Cookies are small text files that a website stores in your browser. They help the website remember your preferences and make your next visit more convenient.

Types of Cookies We Use

Strictly Necessary Cookies (always on)

These cookies are essential for the basic functionality of the website and cannot be switched off in our systems. They are usually set only in response to actions you take, such as setting your privacy preferences, logging in, or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work properly.

• Language preference cookie: remembers your chosen display language (12 languages supported).
• Cookie consent status: records whether you have accepted the cookie policy.
• Session cookies: maintain the state of your browsing session.

Analytics Cookies (optional)

These cookies help us understand how visitors interact with the website so we can improve our content and user experience. All data collected is aggregated and anonymous.

• Page view statistics: records pages visited, time on page, and scroll depth.
• Traffic source analysis: helps us understand which channels visitors use to reach our website.
• Device and browser statistics: optimizes display across different devices.

Functional Cookies (optional)

These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.

• Theme preferences: remembers your display preferences.
• Font size: remembers the font size you have adjusted.

How to Manage Cookies

You can control and manage cookies in the following ways:

• Browser settings: Most browsers allow you to view, delete, or block cookies. You can find these options in your browser's privacy or security settings.
• Website cookie banner: On your first visit, you can choose "Essential only" or "Accept all." You can reset this choice at any time by clearing your browser cookies.
• Do Not Track (DNT): We honor the browser's "Do Not Track" signal. If you have enabled DNT, we will not activate analytics cookies.

Please note that blocking certain cookies may affect the functionality of the website and your user experience.

Third-Party Analytics Tools

We may use third-party analytics services (such as Google Analytics) to help us understand how the website is used. These services may set their own cookies and collect anonymous usage data. We use only aggregated data to improve website content and do not share personally identifiable information with third parties.

External Links

This website may contain links to external websites (such as Taobao, JD.com, and official websites of eyewear markets). We are not responsible for the privacy policies or content of these external websites. We recommend that you review the privacy policy of each site you visit.

Please note: Our website contains no affiliate links, and we do not earn any commission when you click external links.

Fonts and CDN Services

We may use third-party font services and content delivery networks (CDNs) to speed up website loading. These services may log your IP address and the resources requested. The providers we choose all comply with applicable data protection regulations.

Security Measures

• HTTPS encryption: The entire website uses SSL/TLS encryption for data transmission.
• Access control: Only authorized personnel can access backend data, subject to identity verification.
• Regular backups: Website data is backed up regularly to prevent data loss.
• Security scans: Regular vulnerability scanning and malware detection are performed.

Data Retention Periods

• Access logs: retained for no more than 12 months, then automatically deleted or anonymized.
• Cookie data: depending on the cookie type, validity ranges from the end of the session to 365 days.
• Contact form submissions: retained for no more than 24 months after we respond to your inquiry.
• Reviews and feedback: reviews published with your consent are retained long-term; you may request deletion at any time.
• Subscription information: retained until you unsubscribe, and deleted immediately upon cancellation.

International Data Transfers

Our servers and third-party service providers may be located outside your country or region. Data may be transferred to and stored in these locations. We ensure that all data transfers comply with applicable data protection regulations and take appropriate security measures to protect your information.

Under applicable data protection laws (including the GDPR, CCPA, and others), you have the following rights regarding your personal information:

• Right of access: You have the right to request a copy of the personal information we hold about you.
• Right to rectification: You have the right to request correction of inaccurate or incomplete personal information.
• Right to erasure: In certain circumstances, you have the right to request deletion of your personal information (the "right to be forgotten").
• Right to restriction of processing: In certain circumstances, you have the right to restrict our processing of your personal information.
• Right to data portability: You have the right to request that your data be transmitted to another service provider in a structured, commonly used, machine-readable format.
• Right to object: You have the right to object to our processing of your personal information based on legitimate interests.
• Right to withdraw consent: Where we process your information based on your consent, you have the right to withdraw that consent at any time.
• Right to non-discrimination: You will not be subject to discriminatory treatment for exercising your privacy rights.

To exercise any of these rights, please contact us using the contact details below. We will respond within 30 days of receiving your request.

Our website is intended for a general audience and is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we may have collected information from a child under 13, please contact us immediately and we will take steps to delete that information.

For users aged 13 to 18, we recommend using this website under the guidance of a parent or guardian and obtaining parental consent before submitting any personal information.

We may update this Privacy Policy from time to time to reflect changes in the law, our business practices, or technology. The updated policy will be posted on this page with a revised "last updated" date.

For material changes, we will notify you by:

• Displaying a prominent notice on the website homepage
• Sending an email notification to subscribed users
• Prompting you to make a new choice in the cookie consent banner

We encourage you to review this policy regularly to stay informed about our privacy practices. Continued use of this website constitutes acceptance of the updated policy.

If you have any questions, comments, or requests regarding this Privacy Policy, or if you wish to exercise your privacy rights, please contact us via:

• Email: info@getting-glasses-in-china.com

Data protection contact: For requests involving access to, correction of, or deletion of personal data, please use the same email address; this person will follow up on your request.

We will respond within 30 days of receiving your inquiry. For complex requests, we may need additional time and will notify you in advance.

If you believe our data processing activities violate applicable data protection laws, you also have the right to lodge a complaint with your local data protection authority.